Utah takes building maintenance seriously. This is especially at a time when the State is focusing on creating more housing in less space to meet a growing population’s need. Whereas a property maintenance company in Salt Lake City can look after apartments for private owners, what do housing projects have to address common building maintenance problems?
The State’s housing development projects call for live-in managers who will oversee the operations and conduct rules on Single Room Occupancies (SROs). Most high-density housing projects will go through maintenance problems because more people are using limited resources. But other residential properties, which may have sufficient resources, may still not be safe from building problems.
The Common Complaints in Rental Properties
The American Apartment Owners Association enumerates the most common complaints by tenants in typical apartments:
- Deposit refund disputes
- Bed bug infestations
- Repair problems
- Apartment noise complaints
- Health hazards/ Safety related problems
- Other pest apartment infestation
- Black mold
- Breach of agreement
- Eviction complaints
- Lease terminations
Most of these complaints concern building maintenance; a majority may endanger tenants, exposing property owners to liabilities. Whether you run an apartment complex or a residential high-rise, it’s important to look after the building and ensure your tenants’ safety. But should you address every issue?
What to Focus On
Depending on how old your property is, you may have your hands full. From attending to plumbing repairs to checking out noise complaints, a barrage of building concerns may arise at any given time.
So choose your “battles,” and focus on key problems that may create bigger issues when left unchecked.
Malfunctioning utilities are the primary and repeated cause of complaints from tenants. These include broken heaters, broken air conditioning, malfunctioning electric system, and sometimes a lack of water supply in the entire building.
All of your tenants use these utilities, which is why these are the first to break down. The easiest way to resolve this problem quickly is to have a separate maintenance company ready to do repairs.
You’ll also want a regular maintenance program on all utilities to determine which equipment may malfunction and need replacement. Spot repair issues early on, and you’ll prevent inconveniencing your tenants and you’ll reduce cost on major repairs.
Some of the facilities you should check are: leaks in the pipe, in the basement, and in the roof; electrical wiring and the fuse box, heaters, air filters, and for any possible water damage on the walls, flooring, and the ceiling.
Health hazards or Safety-related problems
Health and safety are paramount. You need to make sure that every unit has functioning fire alarms, sprinklers, and fire extinguishers. You’ll also want to get regular pest inspections, particularly if your building is old.
An eviction isn’t is about looking after the building, but it does involve looking after your property investment. Although you have every right to evict a tenant, this process has to be done according to the law. First, you need to determine if your reason for eviction is valid; the tenant failed to pay rent for a certain period or the tenant violated the terms of their lease. And second, you need to give the tenant sufficient notice; Utah law requires three days notice.
Rental property maintenance is essential to keeping your tenants safe and comfortable. When done consistently, you’re likely to see your investment grow in Utah.